Regulatory and legal information about Better Health Medical
Better Health Medical operates within the UK's legal and regulatory framework. This page provides information on how our clinic and prescribing partners comply with applicable laws, professional standards, and regulatory guidelines.
Clinic and prescribing standards
All prescriptions are issued by doctors on the General Medical Council (GMC) Specialist Register, using licensed pharmacies that meet the standards required by the Care Quality Commission (CQC) and General Pharmaceutical Council (GPhC). Our service follows regulatory expectations for legitimate specialist prescribing.
Pharmacy and controlled drugs compliance
Our pharmacy partner is registered with the GPhC. All dispensing, storage and delivery of medical cannabis products follows strict controlled drugs procedures to ensure legality, safety, and proper record-keeping at every stage of the supply chain.
Advertising and information standards
Better Health Medical adheres to UK advertising standards for medical services. All published content is reviewed for accuracy and compliance. We do not make misleading claims or promote specific products outside appropriate clinical contexts.
Legal & Regulatory (Education)Check eligibility
Complete the information check so a clinician can review your symptoms, medical history and current medicines. If treatment is not suitable, your next steps will be explained clearly.
Your questions, clearly answered.
If your question is not answered here, the care team can help.
Contact the care teamThe information is reviewed to see whether an online consultation is an appropriate next step. The team may ask for records or clarification before arranging an appointment.
You can discuss your symptoms, medical history, current medicines, previous treatment, concerns and questions. Some problems still need examination, tests or direct specialist care.
A current medicine list, allergies, clinic letters, test results and details of previous treatment can help. A short timeline of your symptoms is also useful.
Yes. You can ask questions, take time to consider the information or decide not to proceed. Completing a form or paying for a consultation does not commit you to a particular treatment.
After the review or consultation, you receive a clear explanation of the outcome, any further information needed, follow-up arrangements and when another service may be more appropriate.
Better Health Medical is not an emergency service. Call 999 for a life-threatening emergency or use NHS 111 when you need urgent medical advice.